• Robust Integrations: – Yoga Bar wanted to amplify their presence on small marketplaces. They were able to achieve this by using our robust e-commerce API Integrations. Not only were they able to capture the precise order details but also adjusted their inventory in real time. As a result, they experienced remarkable sales order growth rates in recent months with the utmost efficiency. This, as a practice, has successfully solidified their position in the competitive market.
• Short Closing at Gate Pass: – Yoga Bar was facing a regular discrepancy due to the damage of the inventory from the parent warehouse to the child warehouse. According to the documentation, there were no means of keeping the record for these incidents which led to mentioning it as pending.
  The damaged inventory was only recorded under the accepted number of the products which hiked the amount of discrepancies in the inventory and became a regular problem. Therefore, the reconciliation in records was provided. This was done by providing an option to mark that inventory under ‘lost in transit’. It reduced these regular instances, as it was reviewed monthly, keeping track and decreasing the records of regular inventory damages.

• Expiry Management Through Tolerance: – The most crucial part of FMCG brands like Yoga Bar is countered by setting a tolerance level. For instance, if the shelf life is set to 120 days, then the tolerance would be set to 100 days so that it would not be processed further for sale. Additionally, this was done at the SKU levels.
  Secondly, customization to the reports was provided by adding a column to the shelf life reports that mentioned the manufacturing details which helped with better inventory management by the shelf lives of the products.
• Customization in the Documentation: – Unicommerce provided several customizations in the documents according to Yoga Bar’ needs:

  – To enhance operational efficiency, Yoga Bar wanted to assist their pickers by image-assisted sorting in the item master aiding them both in multi-picking and precise product selection.

  – Other than that, for their gate passes, they wanted to specify the EAN number to mention the SKUs for smoother operational flow.

  – Additionally, for the practice of cycle count which is done on the item level, Yoga Bar wanted to practice that on the SKU level. This customization was done for them which helped in making the cycle counts more efficient and reduced the probability of human error.

• With the powered solutions altered particularly for the brand, Yoga Bar has been able to improve its inventory reconciliation process which was needed because of the spillage. Even with the catalog growth of 160% , Yoga Bar can maintain a smooth workflow along with effective optimization of the inventory.
• Yoga Bar has achieved an excellent order fulfillment rate of 99.99%+ which indicates the regular meeting of the customer’s expectations which also made it possible to deal in four additional sales channels than before. They were previously dealing with Ajio, Amazon, Flipkart, Myntra, Nykaa, Nykaa Fashion, and Shopify. Later they expanded their sales to CRED, Custom, and JIO mart.
• This not only stops here, but they have achieved an exceptional 16X growth in sales order rate. Overall, the positive impact of the partnership between Yoga Bar and Unicommerce is the perfect example of scaling the business with the help of the right solutions catered in the right way. With this, Yoga Bar has positioned itself as a leading brand in the industry, gaining the trust and loyalty of customers.

Impact Highlights

• 99.99%+ Order Fulfillment Rate
• 16X Growth in Sale Orders in 19 Months
• 160% Growth in Catalog Size
• 1.9 Lakh+ Live Inventory Count
• Expansion in Sales Channels from 7 to 11

• Efficient Order Labeling for Time-Sensitive Deliveries: – In response to OZiva’s need for a more streamlined order labeling system for Same Day Delivery (SDD) and Next Day Delivery (NDD), Unicommerce introduced a tailored solution. A custom field in the order processing system was implemented to clearly identify SDD and NDD orders from the point of creation. This implementation significantly expedited the order fulfillment process, ensuring that time-sensitive deliveries receive the attention they deserve.
• Adaptive Traceability Solutions Across Warehousing Network: – Unicommerce implemented a range of traceability solutions tailored to OZiva’s diverse product inventory. This adaptive approach is evident in the unique needs of different categories within OZiva’s six facilities. Four facilities prioritize item-level traceability, ensuring tracking of individual products, especially vital for items requiring detailed monitoring.
  Moreover, one facility focuses on SKU-level traceability with batching considerations, providing a comprehensive oversight of products at the SKU level. During the inwarding of inventory and GRN stages, the batch attribute captures expiry details, emphasizing precision in monitoring and aligning with OZiva’s quality control standards.
  Also, one facility is marked at “none traceability,” where no specific traceability requirements are mandated. This flexible strategy ensures efficiency and compliance, reflecting Unicommerce’s commitment to meeting the diverse needs of OZiva’s warehousing network.
• Efficient Shelf Organization for Seamless Warehouse Operations: – To address the complexities of organizing and optimizing OZiva’s extensive SKU inventory, Unicommerce introduced the shelf management feature. The system accommodates the diverse range of OZiva’s products, ensuring that each item is readily accessible and strategically positioned for operational efficiency.
  This comprehensive shelf management solution not only considers the physical placement of products but also integrates with the order allocation system, contributing to a seamless and timely fulfillment experience.
• Optimized Order Allocation Through Customized Script: – Unicommerce enhanced order allocation for OZiva through the creation of the “OZiva Facility Allocation Script.” This script optimizes order routing by considering proximity and real-time inventory availability.
  Ultimately, this approach centers around ensuring customer satisfaction. By optimizing order allocation, Unicommerce’s customized script contributes to a seamless and timely fulfillment experience, aligning with OZiva’s commitment to delivering quality service to its customers.

• OZiva now boasts an exceptional 99.99%+ order fulfillment rate, ensuring that customer expectations are not only met but consistently surpassed, fostering a reputation for reliable and timely service.
• The strategic partnership with Unicommerce has fueled a substantial surge in sales orders, reflecting a growth of over 137% in just 3 years.
• OZiva’s presence has expanded from managing sales on six channels to a diversified portfolio of twelve sales platforms. This broadened reach allowed OZiva to connect with new customer segments and explore emerging markets.
• OZiva now manages a live inventory of over 1 million units, showcasing a robust system for tracking and managing product availability.
• The brand’s product catalog has witnessed an extraordinary growth of 519%, showcasing the brand’s commitment to offering an extensive range of clean and plant-based products to cater to diverse customer needs.

The synergy between OZiva and Unicommerce has not only addressed specific operational challenges but has propelled the brand to new heights of efficiency, growth, and customer satisfaction in the competitive nutraceutical market.

Impact Highlights

• 99.99%+ Order Fulfillment Rate
• 137%+ Sale Order Growth in 3 Years
• Expansion in Sales Channels from 6 to 12
• 1 Mn+ Live Inventory Count
• 19% Increase in Catalog Size